We pride ourselves on providing quality products at affordable prices direct to your door. If you have any queries, please refer to our frequently asked questions below. If you can’t find the answers you need, don’t hesitate to contact us:  phone: (09) 9085000 or email: info@qstands.co.nz

Frequently Asked Questions

How can I place an order?

Purchasing from us is easy, you can either buy online through this website by clicking on the product you want, select the quantity required and any variation like belt colour then proceed to checkout to process payment.

Otherwise you can send us an email (info@qstands.co.nz) or give us a call (09 9085000) and let us know what you’re after and we can assist you from there.  

Do prices include GST?

Yes all advertised prices on this website include GST

Which payment methods do you accept?

We accept payments via cheque, online bank transfer or cash on collection. If you want to pay by credit card we accept all major credit cards and payment is facilitated through Paypal.

How secure is the Online Shop?

We use Paypal to facilitate online credit card transactions. Paypal is one of the most popular payment gateways on the internet. By combining world class anti fraud detection technologies with 24/7 account monitoring, it is one of the safest ways of paying for goods online. More information can be found here: Paypal Safety & Security

How much is Delivery?

We offer FREE delivery on orders over $49 nationwide. If your address is rural a small rural charge will apply

When will my order ship and how long will delivery take?

Delivery around the North Island takes 1-2 business days from dispatch, deliveries to the South Island take 2-3 business days from dispatch.

If orders are received before 11:00am they usually go out same day, but orders received after 11:00am will be dispatched the next day.

From time to time unexpected delays can occur, if you have any queries regarding the delivery of your order don’t hesitate to gve us a call and we can provide further assistance.

Can I collect my order following purchase?

Although Qstands is an online store we can offer a collection option if the goods are required urgently. Our storage facility is in Silverdale, please call us to discuss further (09) 9085000

Do Wall Mounted Belt Barriers come with an opposite wall clip?

Yes, our 3m and 5m wall mounted belt barriers include a wall clip and screws so you have something to attach the belt to.

Are these products weather-proof?

Our products are not weather-proof and we recommend using them indoors or under cover.

What Warranty do you offer?

We offer a 12 month manufacturers warranty which guarantees your products will function as expected.